FAQ’s

Are you unsure of something related to Health Insurance?

Read our FAQ’s below to find the solution.

Private Health Insurance can cover a number of different costs of health care. These differ across the numerous plans that are available to you.

Private Health Insurance policies usually cover;

  • Treatments & Surgeries
  • Hospital Fees
  • Consultancy Fees
  • Terminal Illness
  • Physiotherapy
  • Dental Treatments
  • Tests and Scans

During a Health Enrich one-to-one consultancy meeting, we will be sure to discuss what each policy does or does not cover.

Many private health insurance policies do not cover certain medical fees due to their nature. In general these would be;

  • Cosmetic Surgery
  • Pre-Existing Medical Conditions (If happened in last 5 years and still having treatment or monitoring)
  • Chronic Medical Conditions
  • A&E Admission
  • NHS Prescriptions
  • Self-Inflicted Injuries

The list can be more extensive than this depending on the level of cover within the chosen policy, however Health Enrich will be sure to inform you of any additional omissions in your policy.

Most providers of health insurance have an upper age limit for the policy holder. Generally, this is usually around the age of 75, in some cases this can be lower.

The minimum age limit for taking out a health insurance policy is 18 years of age. However, persons under this age can be covered by a family plan health insurance policy taken out by a parent or guardian or a parent or guardians place of work (presuming that the corporate policy covers this).

Unless your Health Insurance policy explicitly expresses that your cover extends to outside of the country then it is mostly likely that you are not covered abroad. However purchasing travel insurance alongside your health plan is advisable.

If you travel outside of the country often, for work or personal reasons, then during our one-to-one consultancy meeting with Health Enrich you can express you wish to have health insurance which covers you outside of the UK.

There are still options available to you if you can no longer afford to pay the price of your premiums. Some private health insurers will be able to consult and work with you to amend your policy in order to find a better deal which you are still happy with, for a lesser premium.

You can also decide to cancel your plan altogether and if you wish to do this, we can take care of this for you too. However, most insurances are for 12 months.

NHS medications and treatments require to be approved by an independent body called National Institute for Health and Care Excellence. Private health care does not require approval by this board therefore can provide alternative treatments not provided by the NHS.

Under normal circumstance, pregnancy is not covered by a health insurance policy. However any complication that arises due to pregnancy may be covered by your health insurance policy. If you are in any doubt then please contact one of our advisors to find out.

If your policy covers your family, then your children will be covered by your policy. If you wish for your children to be covered by your insurance policy then consult one of our advisors.

When picking your insurance policy you want to ensure that you getting the right deal to suit you and for the right price. We can consult with you on a regular basis to keep you up to date on your policy and so we can keep up to day on your personal circumstances to ensure you’ve still got the right cover for you.

It is our business to know the industry of insurance inside and out, by doing so we can make sure that you are getting the cover that is right for you.  We have years of experience in providing insurance cover for individuals and corporations.

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